Report a Problem
Gas leak - Call the National Gas Service Emergency Line on 0800 111 999 to report a suspected gas leak.
They'll sort out the problem and tell you what to do to stay safe.
Water leak - If you’ve spotted a leak (in the North West of England) coming from the road or footpath you can complete a form online or if you prefer you can call the Leakline on 0800 330033. You can check the status of water problems online www.unitedutilities.com/emergencies-incidents.aspx or call 0345 6723 723
Loss of electrical supply - call free on 105 to report power outages and get the latest status of a power cut. You can also register for text messages to advise you of power cuts and the ongoing status of a power cut. You can also check online www.enwl.co.uk/power-cuts
TV & Radio Reception - use the Transmitter Checker at www.radioandtvhelp.co.uk to see if there are transmitter issues.
Crime and Policing
There are four main ways that you can report a crime:
If it is an emergency situation such as a life or death situation or the crime is in progress, dial 999
If it is a non-emergency situation, you can report this by calling 101 and speak to a Communications Operator
Visit your local police station
Lancaster City Council are responsible for household waste and recycling. Details of household waste and recycling service, bin collection dates, missed bins, bulky waste, what you can recycle and where, and what to put in each of your bins can be found HERE or you can call customer services on 01524 582491.
Bin Collection dates can be found HERE
Lancaster County Council
For any other information: reporting a highway fault, your library account, school term dates etc
go to www.lancashire.gov.uk